The PittNet VPN (Pulse Secure) service is the preferred mechanism to establish virtual private network (VPN) connections to PCs, servers, databases, and printers on the University network. This service allows client systems running the Pulse Secure application to set up a VPN session with resources in a University network zone. These sessions can be used to connect to a printer, a file share, a database, or to establish a remote desktop connection to a PC or server.
The University also supports an alternative VPN service that is based on the IPSec network security protocol. This service supports specialized VPN needs, such as clients running a Linux/Unix operating system or high-performance applications that require more capacity than the PittNet VPN service can support.
Jun 25, 2020 When the VPN connection is established, you can exit Pulse Secure and access IU network resources that require a VPN connection. To disconnect from the VPN: Windows: Right-click the Pulse Secure icon, and then select Disconnect. MacOS: Click the Pulse Secure icon, and then, from the SSN VPN profile menu, select Disconnect.
The IPSec service was created to fill specific remote access needs that may have been addressed by recent changes to the PittNet VPN service. Before attempting to set up a VPN session using IPSec, you should investigate whether suitable VPN access is available using the Pulse client.
Multifactor and PittNet VPN
If you use the University’s PittNet VPN service, you will need to use multifactor authentication for your PittNet VPN connections. This applies to both the recommended Pulse client and the IPSec client. This requirement affects all students, faculty, and staff who use the PittNet VPN service.
Note that you must already have registered a device for multifactor authentication before you can complete the steps below.
Pulse Secure Vpn Client For MacConnection Requirements
You must be approved by your Responsibility Center (RC) account administrator to access restricted network resources using PittNet VPN with the IPSec VPN client. Contact the 24/7 IT Help Desk at 412-624-HELP (4357) to request the service.
Prior to using the built-in IPSec VPN application, you must obtain the following:
Your computer must be running Mac OS 10.5 or higher.
Configure the IPSec VPN Client
1. Click the Apple menu and select System Preferences. In the Internet & Wireless category, select Network.
2. Click the plus sign option in the bottom left-hand corner to add a new network connection.
3. Enter the following:
a. Interface: VPN
b. VPN Type: Cisco IPSec
c. Service Name:PittNet VPN
4. Click the Create button.
5. Enter the following:
a. Server Address: vpn.pitt.edu
b. Account Name: your University Computing Account username
c. Password: Leave this set to “Server will prompt for password”
d. Make sure the box next to Show VPN status in menu bar is checked
6. Click the Authentication Settings… button.
7. Enter the following:
a. Shared Secret: Your department’s pre-shared text key or shared password
b. Group Name: Your department’s group name
8. Click the OK button.
9. Click the check box for Show VPN status in menu bar.
10. The IPSec VPN option will display in your list of network connections.
Establish a Secure Connection
1. Click the VPN icon in the menu bar. Select Connect PittNet VPN, where PittNet VPN is the name of the IPSec connection that you use.
2. Enter your University Computing Account username.
3. In the password field, you have several options to authenticate with multifactor authentication:
4. Click the OK button.
Pulse Secure Vpn Client Latest Version
5. A VPN icon will display in your menu bar once the connection has been established.
6. Start the application that requires a secure connection, such as a database client or web application.
Disconnect from the Service
1. Close any applications that are using the secure connection.
Pulse Secure Client Download 9.1
2. Click the VPN icon in your menu bar. Select Disconnect MY VPN, where MY VPN is the service name you selected.
Note: You may use the PittNet VPN service for up to four hours at a time. You may be idle up to 30 minutes. After either of these you will be automatically disconnected from the service.
Overview
To connect to Indiana University's SSL VPN for individuals from your Windows or macOS workstation, use the Pulse Secure SSL VPN client available from IUware.
Alternatively, for Windows you could use the Microsoft Pulse Secure client.
Pulse Secure lets you connect directly to IU's SSL VPN without having to log in through a web browser. It replaces Junos Pulse and Network Connect, two VPN clients you may have used previously.
Install Pulse Secure
IU students, faculty, and staff can download Pulse Secure from IUware:
By default, macOS may let you install applications from verified sources only; consequently, when you try to install Pulse Secure, you may see an error similar to '
ps-pulse-mac.dmg can't be opened because it is from an unidentified developer.' To bypass this error (for this application only) and manually install Pulse Secure:
Install Pulse Secure On Mac
Pulse Secure does not support USB security keys for authentication using Two-Step Login (Duo). For alternative device options, see Two-Step Login (Duo) device recommendations.
Configure the connection
If you use the IU Groups VPN or Health Sciences Network (HSN) VPN, add an additional connection using the appropriate URL:
For more about these VPNs, see:
Connect and disconnect
To connect to the IU SSL VPN:
When the VPN connection is established, you can exit Pulse Secure and access IU network resources that require a VPN connection. To disconnect from the VPN:
Qualified and compatible platforms
To ensure that you can connect to the IU VPN, verify that you are running the latest version of Pulse Secure available on IUware. For operating system requirements and recommendations, see the 'Pulse Secure Desktop Client Supported Platforms Guide' available at Pulse Secure Techpubs.
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